
Mobile Banking Solutions: Everything You Need to Know
Nearly 60% of the global population had access to mobile banking services! YES! You heard that right. This shift is transforming the banking landscape and is making mobile banking an essential offering for banks. If your bank lacks a robust mobile…

What is an agent bank? How DigiPay.Guru optimizes agent banking services in South Africa
Accessing financial services shouldn't be a luxury. But for many in South Africa, it still is. Millions remain unbanked or underbanked due to limited banking infrastructure, especially in rural and remote areas. Plus, traditional bank branches are…

The future of agency banking in Kenya
Agency banking has become essential in countries where banks cannot reach or establish a traditional branch. It is transforming the accessibility to financial services by bridging the gap between traditional banking and underserved populations. It…

Omnichannel Banking: What & Why does It Matters in 2025
Nearly 98% of the banks prioritized customer experience at their organization! Why? The reason is simple! Customer preferences and demands evolve with technological advancements. So, if you don’t offer everything that customers need from your bank,…

How branchless banking is facilitating financial inclusion?
Branchless banking—or “agency banking,” as it’s often called—is a game-changer for financial inclusion. Imagine accessing your bank account, withdrawing cash, or making payments without ever setting foot in a physical bank branch. This is the vision…

What is a Neobank?- Digital Banks vs Traditional Banks vs Neobanking
Neobanking has become a major trend in the banking industry. It's because of the way it redefines the banking sector and showcases how advanced the future of banking can be. Plus, with the increase in the usage of digital payment services and the…

8 key points to consider while selecting an ideal agency banking software
Agency banking is the need of the hour. As a bank or financial institution, you cannot open your physical branch at every location you want to serve; that’s where agency banking software becomes a savior of your business. If you are new to the…

Everything you need to know about agency banking
Agency banking was introduced for the first time in 2013 in Bangladesh, with the aim to provide banking services to economically backward and underserved populations, especially those who live in rural locations and very far from banks. Research by…

Breaking Barriers to Digital Banking Revolution: The Impact of Agency Banking on unbanked population
As the world moves towards a more digitally connected era, the banking sector is no exception. The emergence of digital banking has revolutionized the way we handle our finances. However, for many people in Africa, this digital revolution seems like…